Robin James: "In the tech/UX world, 'friction is any element that makes users stop and consider their options [...]' If something in an interface makes a user step out of the task directly at hand and reflect on themselves and the interface, that’s friction – it impedes the efficient use of the interface by making people stop and think. This is Heidegger’s broken hammer for the age of platform capitalism."
> tagged with #capitalism, #design, #interface, #attention
> created August 12, 2026 at 8:13:19 AM
> part of unfinished everything
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unfinished everything is an original work / ongoing project (1997-present) by jeremy p. bushnell
selection, arrangement, and original text available for creative reuse under this licensing arrangement
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